FAQ: Freightview Carrier
This Free carrier-facing dashboard allows partners to message, bid, award, update tracking, and upload docs with ease. All you do is add their email to a bid, and they'll receive a link to register, gaining access to quotes right away.
What Can Carriers Do In The Portal?
- View and provide quotes
- View and manage your active shipments
- Communicate with shippers
- Updating tracking statuses
- Upload Docs
Here's a quick walk-through of the Dashboard your Carrier Reps will use.
Each time you send out a quote request, it falls under Opportunities. The carrier clicks here to see open quotes to bid on.
Here is an example of what is being asked to quote on, and the options for them to fill out / reply with.
Once a rate is submitted for a quote, the Opportunity moves under Currently Quoting. We will auto-sort these by Lowest bid.
Please keep in mind that you have a setting available for you to toggle the Green and Red arrows off the carrier side under App Settings
Carrier reps can forward the quote request to other folks via email at their company, a common occurrence when a distro-email is used.
I've Awarded my quote to a carrier, what's next?
Firstly, the bids that were NOT Awarded the load will see the following message.
The lucky carrier that WON the bid will receive an email alerting them the freight has been awarded to them and has moved into the Active Shipments queue.
From here, the carrier can confirm the dispatch and schedule the pickup, This is also where Tracking, Document Upload, and more options become available.
How do I give my partners access to Freightview Carrier?
Utilize your Spot Quote Groups to organize your contacts by mode, region, or lane. Once you select the Truckload mode on the Quote Page, your screen will refresh to reflect our more robust FTL quoting options, once you filled out the shipment info, click Start Getting Quotes.
Read more about this process here Truckload Workflows
Once submitted, your partners will receive an email to register here: https://carrier.freightview.com/
Need to speak with our Support Team to add the Spot Quote or Truckload product to your account? Contact us Here