It's time for another chance to get to know one of our Freightview crew. Today we are talking to Katie Ryan, who has been with Freightview since the very beginning.
What does your job entail?
Office Manager, support rep, sales enforcer, party planner, HR Go-To. Over the years I’ve placed myself at the center of Freightview’s Team. I love working with all of our reps, learning from each other and helping to shape what keeps us moving forward. I keep everyone on track and build out pipelines for the sales team, answer calls/chats under Support, manage our vendor relationships and other office needs, plus I’m known to throw a pretty good shin-dig when we’re not in a Pandemic.
What is your favorite Freightview Memory?
The best memory is shared by most of our current reps, a few years ago a singing telegram was ordered for my birthday. He arrived in the middle of our weekly company meeting and quickly had me up, singing, and dancing for everyone to enjoy. Luckily I’m a very good sport so I hopped right on board!
What do you love most about your job?
We get stuff done. Although a majority of our daily tasks are individual, we frequently collaborate, sound board, and support each other to help ensure we hit our goals. This gives us bandwidth to focus on customer service, new projects, and regular feature roll outs that help us stay ahead of the game with other platforms.
In your opinion, what is the coolest thing that Freightview has rolled out?
Carrier Portal. We did well servicing shippers for 6 years as a neutral platform, bringing the carrier reps on board has been a game changer for us. We have a better understanding of their needs and preferences, they have a resource in the technology field and don’t lose that direct relationship with their shippers.
What is a fun fact about you?
I co-own a brewery! My husband and two colleagues opened City Barrel in 2019; they even move shipments through Freightview with a couple vendors.
Behind Freightview is a group of tight-knit colleagues who work hard to make Freightview the best it can be for you.